Managed Services

FOCUS ON YOUR BUSINESS – WE FOCUS ON YOUR IT!
At SmartData, we know you can’t manage what you can’t measure. Our 24 x 7 monitoring, alerting and reporting service provides us with the information, data, network performance trending analysis and security vulnerability information critical to service, plan and manage your IT environment.

You have invested in your IT infrastructure and rely on its performance, security and reliability. Citadel’s services not only ensures you have a qualified team ready to service this critical asset but also the real time data to ensure its being done on time, when needed, using the most advanced network asset tracking and Performance monitoring.

MONITORING AND REPORTING
Our proactive monitoring and alerting identifies, tracks and reports on issues effecting the security, performance and reliability of your IT.

By analyzing network device alerts, pre-failure indicators, performance benchmarks and security issues, preventative maintenance opportunities are identified.

MAXIMIZE YOUR RETURN ON IT SPENDING
Our service includes a complete asset inventory and regular health, security, and performance analysis reporting so that you can see what you have and how well those IT assets are working for you.

Our improvement recommendations will help you lower your total cost of IT, including the hidden cost of downtime, substandard performance, and lost productivity due to incompatible or out-of-date software.