Our objective is to be the best at identifying, qualifying and delivering technology solutions that offer lasting business value to our customers and enable our partners to meet their business goals more effectively.
We bring the right technology, people and strategy to build, manage and operate critical IT Infrastructure and service operation of our customers & partners.
We have a team of highly qualified engineers trained in latest technologies to provide comprehensive technical assistance to your business operations and deliver the latest technologies and processes in a timely manner. Smartdata Technologies Ltd has developed specialised teams on product and support with our strategic alliance with industry’s leading product principals and ensures best support services to our Customers and Partners.
System design covers all aspects of a system installation. At Smart Data we understand that system design plays an integral part in the level of performance, effectiveness and value of the complete system solution delivered to our clients.
Offering intelligent design solutions, our in-house team of experienced design engineers carries out technical and innovative design for all system solutions offered by Smart Data.
From a relatively simple product installation through to a complete design and build solution, normally associated with large scale projects we are committed to providing our clients with customized system solutions designed for their needs utilizing the right equipment components and technologies.
AREA OF EXPERTISE
Our Technology consulting and system integration services includes consultancy and project management of IT services in following core areas:
Data Centre & Enterprise Customer/Partners
Servers and Computing
Advance Enterprise Network Infrastructure Integration
Enterprise Advance Security Infrastructure
System Design Covers All Aspects of A System Installation
We Are Equipment Supplied World Leading Technology Brands
After Sales Support And Maintenance
Our philosophy is to select the right equipment and products for the system solutions that we provide, offering the most value for the client’s investment. Our partners are carefully selected amongst the most reliable technology brands in the world. Over the years we have created a long-term partner network with the world leading technology brands and manufacturers in the industry ensuring that our customers always receive the best products and expertise from Smartdata.
AFTER SALES SUPPORT AND MAINTENANCE
Over the years, Smartdata has developed a comprehensive range of maintenance services. Our maintenance service packages are available with a range of options designed to give our customers complete flexibility over the type of cover that best suits their requirements and budget.
Our dedicated maintenance and support department is home to a team of highly skilled and experienced engineers who undergo a regular program of training, both in-house and with the major manufacturers.
MAINTENANCE AND SUPPORT DEPARTMENT PROVIDES
THE FOLLOWING KEY SERVICES:
- 24/7 emergency maintenance
- 24/7 hotline number for support
- Preventative maintenance
- Corrective maintenance
- On-site support – resolving systems related problems, or replacing/repairing components on site where a return to workshop is not viable.
- Maintenance contracts – individually tailored contracts to provide for regular and/or preventative service attention.
Smartdata Technologies Ltd. Infrastructure Services provides remote management services to manage customer’s IT infrastructure. And to manage cost, complexity and an ever-changing technology, Smartdata end point management team offers customized solutions like security tools deployment, remote desktop management etc.
Smartdata’s infrastructure managed services is
broadly classified into:
- Network Infrastructure and Services
- Enterprise Advance Security
- IT Infrastructure Management
- IT Service Helpdesk Enterprise
Smart Data Advantages:
- Holistic understanding of Information Management market
- Key personnel having collective industry experience of over 300 man years
- Very strong pre-sales team across Bangladesh.
- Certified engineers with various certification across platforms.
- Strong Supply Chain Management
- National presence which is results in minimum turnaround time for service delivery